Standard v. Custom Configuration

🆚 A comparison of prepackaged solutions and custom configurations.

When navigating through configuration pages in Clevero, you will notice the words “Standard” and “Custom” (e.g. Standard Records and Custom Records). Likewise, you may see that certain elements (e.g. Views/Layouts) may be disabled or uneditable.

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Note

Learn more about differences between Standard and Custom Records here.

These distinctions indicate the presence of preconfigured standard settings and the availability of customisable options according to your specific requirements.

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Let’s find out the comparison between our types of configurations:

Standard ConfigurationCustom Configuration
DefinitionProvisioned as part of purchased solutions, modules, or licenses.Additional configuration to customise or expand capabilities.
UpdatesEnd users cannot update it.If your licence permits, it can be added/modified to your Clevero instance by us (or your 3rd Party Implementer) or Admin users.
Shared between instancesIt may be common to multiple customers (e.g., in the case of Standard solutions).Not shared between instances.
IdentificationIdentified by label, disabled components, or absence on certain screens.Uniquely customised to desired solution requirements.
Addition to Standard ConfigurationNot applicable.Custom configuration can be added to standard configuration (e.g., a Custom Field to a Standard Record).
Replacement or CreationCannot replace existing Standard Configuration.Can replace or create new configurations (assuming the licence permits it).
License requirementAvailable with various licenses.Available with Professional and above licenses.

User-Generated Configuration Content

In specific features such as Email Templates, Views/Layouts, or Document Templates, end users with granted permissions can create configurations.

Although these elements are categorised as Custom Configurations within an instance and may be provisioned as uneditable parts of a Standard Solution, it is important to note that they are not limited to the "Admin" only, as mentioned above. Users can customise these specific components based on their needs and preferences.

📌 Need Help?

If you require assistance or encounter any issues, please don't hesitate to contact us for further support.